Where to send your Komoot cancellation letter
Read the addresses on this page next to the full guide to cancelling Komoot.
The addresses we hold
One place for Komoot's mailing addresses: the Schönefeld delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.
Where the letter goesMailing address
KomootKienberger Allee 412529 SchönefeldGermanyThe Germany address on file for Komoot. Postal code 12529.
How to address the envelope
Copy the address exactly
Copy Kienberger Allee 4, 12529 Schönefeld, Germany letter for letter. A wrong digit in 12529 is enough to send the letter on a detour.
Add the return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Send it by certified mail
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep the records
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The cancellation letter
The request itself is short: Komoot is asked to end the account, stop the charges and confirm in writing, with your membership number, the home club you joined at and the name on the membership agreement where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Komoot Kienberger Allee 4 12529 Schönefeld Germany
To whom it may concern,
I am cancelling my account with Komoot, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Komoot for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.