Where to send your Koodo cancellation letter
Read the addresses on this page next to the full guide to cancelling Koodo.
The addresses we hold
One place for Koodo's mailing addresses: the Toronto delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.
Where the letter goesMailing address
KoodoYork Street 25M5J 2V5 TorontoCanadaThe Canada address on file for Koodo. Postal code M5J 2V5.
How to address the envelope
Write the address as printed
Copy York Street 25, M5J 2V5 Toronto, Canada letter for letter. A wrong digit in M5J 2V5 is enough to send the letter on a detour.
Put your own address on it
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Buy the certified service
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Toronto is traceable from the article number until it is signed for.
File the receipt with your copy
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The cancellation letter
The request itself is short: Koodo is asked to end the account, stop the charges and confirm in writing, with the account number, the phone number or service address being cancelled and the name on the account where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Koodo York Street 25 M5J 2V5 Toronto Canada
To whom it may concern,
I am cancelling my account with Koodo, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Koodo for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.