Skip to content

Cancel your Loom subscription by mail

For Loom the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Post for Loom is handled in San Francisco, United States, which is where your letter is headed.

Let Postbye cancel Loom for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Loom.

  • 4.8 from 2,931 reviews
  • 2 Loom cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Loom by mail

  1. Start with your account details

    Loom will look your account up from what the letter says, so check the account email, the plan or product name and the invoice or order number from your latest receipt first.

  2. Put the request in writing

    State plainly that you want the Loom account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Subscription termination – Loom”).

  3. Send the letter by certified mail

    Send it certified to San Francisco, United States, copying the address from the next section letter for letter, and keep the receipt slip.

  4. Keep the proof of delivery

    File the receipt with the letter. A Loom charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Loom cancellation letter goes

Loom140 3rd Floor 2nd StreetSan Francisco, CA 94105

Written requests to Loom go to 140 3rd Floor 2nd Street, San Francisco, CA 94105.

ZIP code 94105 is in California, so the letter stays inside the United States postal system.

The database also lists Adelaide Street 64, Level 1, 4000 Brisbane City, Australia for Loom. Use the first address above unless your agreement names this one.

Your details go in a block headed by Name, Address and E-mail, and the opening line is “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Loom, with the envelope wording

Before you cancel Loom, check these

  • Export or download your data first. Access often ends on the cancellation date.
  • Annual plans can charge a cancellation fee or continue to the end of the term. Check the term on your invoice.
  • Apps billed by an app store are cancelled in that store. Check which party appears on your statement.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Loom for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Loom

Cancelling a software or app subscription

Software plans are billed per plan or per seat, often yearly, and the app store version is billed by the store rather than the developer, so the request has to name the plan and who bills it.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

Loom cancellation at a glance

How Loom accepts cancellations
By mailed letter
Mailing address on file
Loom 140 3rd Floor 2nd Street San Francisco, CA 94105
Second address on file
Loom Adelaide Street 64 Level 1 4000 Brisbane City Australia
Country
United States
Letter language
English (template en)
Category (from the company name)
Software & apps
Added to the database
April 30, 2026
Data last checked

Loom cancellation questions

Where do I send my Loom cancellation letter?

Address the letter to Loom, 140 3rd Floor 2nd Street, San Francisco, CA 94105. The database also lists a second address, in Brisbane City, Australia; the letter goes to the one above.

How long does a cancellation letter to Loom take?

Loom's address is in California. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

What should I check before I cancel Loom?

For a software or app subscription: apps billed by an app store are cancelled in that store. Check which party appears on your statement.

What do I need to cancel Loom?

Have the account email, the plan or product name and the invoice or order number from your latest receipt to hand. The details in the letter need to match what Loom has on file.

Will Loom confirm my cancellation?

The letter asks Loom to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Loom received the request. If a charge posts after that date, quote the receipt with your copy of the letter.