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Where to send your Loom cancellation letter

Read the addresses on this page next to the full guide to cancelling Loom.

The addresses we hold

Where a cancellation letter to Loom should be sent: the verified San Francisco address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

Loom140 3rd Floor 2nd StreetSan Francisco, CA 94105

Loom takes its post at this California address (ZIP 94105).

Second address on file

LoomAdelaide Street 64Level 14000 Brisbane CityAustralia

The database lists this as a second address for Loom. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy the address exactly

    Write out 140 3rd Floor 2nd Street, San Francisco, CA 94105 as shown above, including the 94105 postal code, exactly as printed.

  2. Add your return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it by certified mail

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the proof together

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter, written out

The request itself is short: Loom is asked to end the account, stop the charges and confirm in writing, with the account email, the plan or product name and the invoice or order number from your latest receipt where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Loom 140 3rd Floor 2nd Street San Francisco, CA 94105

To whom it may concern,

I am cancelling my account with Loom, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Loom for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Loom