Where to send your Magenta Smarthome cancellation letter
Read the addresses on this page next to the full guide to cancelling Magenta Smarthome.
The addresses we hold
If you are writing to Magenta Smarthome, this is the page with the address on it: Bonn, 53227, plus what to write on the envelope and how to prove it arrived.
Where the letter goesMailing address
Magenta SmarthomeLandgrabenweg 149 - 15153227 BonnGermanyThe Germany address on file for Magenta Smarthome. Postal code 53227.
How to address the envelope
Use the address letter for letter
Copy Landgrabenweg 149 - 151, 53227 Bonn, Germany letter for letter. A wrong digit in 53227 is enough to send the letter on a detour.
Put your own address on it
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Magenta Smarthome has moved.
Send it certified
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep the records
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The letter, written out
What the letter to Magenta Smarthome says: one clear cancellation request, no reasons given, the account or subscription number, the email the plan was bought with and the address or devices it covers quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Magenta Smarthome Landgrabenweg 149 - 151 53227 Bonn Germany
To whom it may concern,
I am cancelling my account with Magenta Smarthome, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Magenta Smarthome for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.