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Where to send your Malteser cancellation letter

Read the addresses on this page next to the full guide to cancelling Malteser.

The addresses we hold

If you are writing to Malteser, this is the page with the address on it: Wien, 1010, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

MalteserJohannesgasse 21010 WienAustria

The Austria address on file for Malteser. Postal code 1010.

How to address the envelope

  1. Copy it exactly onto the envelope

    Copy Johannesgasse 2, 1010 Wien, Austria letter for letter. A wrong digit in 1010 is enough to send the letter on a detour.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it certified

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. File the receipt with your copy

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The letter, written out

A plain, dated letter to Malteser asking for the cancellation, the end of every charge and written confirmation. Have your donor or supporter number, the name on the donation and the amount and date of the latest payment to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Malteser Johannesgasse 2 1010 Wien Austria

To whom it may concern,

I am cancelling my account with Malteser, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Keep reading

The full guide to cancelling this company, our letter template and the postal guides.

Let Postbye cancel Malteser for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Malteser