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Cancel your Marco Polo subscription by mail

For Marco Polo the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Letters to Marco Polo go to San Francisco, United States.

Let Postbye cancel Marco Polo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Marco Polo.

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  • 3 Marco Polo cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Marco Polo by mail

  1. Find your account details

    Put the account email, the plan or product name and the invoice or order number from your latest receipt in front of you before you write: the request to Marco Polo is only as good as the details it quotes.

  2. Write your request

    State plainly that you want the Marco Polo account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Subscription termination – Marco Polo”).

  3. Mail it with tracking

    Mail the letter by certified mail to the San Francisco address in the next section, and keep the tracking number.

  4. Keep proof the letter arrived

    Keep the tracking record with your copy of the letter. If Marco Polo bills you after the date it received the request, you have the dates to point to.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Marco Polo cancellation letter goes

Marco Polo2443 Fillmore StreetSuite 380-5790San Francisco 94115

Marco Polo lists 2443 Fillmore Street, Suite 380-5790, San Francisco 94115 as its mailing address.

ZIP code 94115 places the address in California, in the United States.

The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for Marco Polo, with the envelope wording

Before you cancel Marco Polo, check these

  • Team and business plans are billed per seat. Name the plan and the number of seats in the request.
  • Export or download your data first. Access often ends on the cancellation date.
  • Annual plans can charge a cancellation fee or continue to the end of the term. Check the term on your invoice.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Marco Polo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Marco Polo

Cancelling a software or app subscription

Software plans are billed per plan or per seat, often yearly, and the app store version is billed by the store rather than the developer, so the request has to name the plan and who bills it.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Log in on marcopolo.me before you write; the billing page names the party that takes your money.

Marco Polo cancellation at a glance

How Marco Polo accepts cancellations
By mailed letter
Mailing address on file
Marco Polo 2443 Fillmore Street Suite 380-5790 San Francisco 94115
Country
United States
Letter language
English (template en)
Website
marcopolo.me
Category (from the company name)
Software & apps
Added to the database
August 21, 2026
Data last checked

Marco Polo cancellation questions

Where do I send my Marco Polo cancellation letter?

Address the letter to Marco Polo, 2443 Fillmore Street, Suite 380-5790, San Francisco 94115.

How long does a cancellation letter to Marco Polo take?

Marco Polo's address is in California. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

What should I check before I cancel Marco Polo?

For a software or app subscription: apps billed by an app store are cancelled in that store. Check which party appears on your statement.

What do I need to cancel Marco Polo?

Have the account email, the plan or product name and the invoice or order number from your latest receipt to hand. The details in the letter need to match what Marco Polo has on file.

Will Marco Polo confirm my cancellation?

The letter asks Marco Polo to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Marco Polo received the request. If a charge posts after that date, quote the receipt with your copy of the letter.