Where to send your Marco Polo cancellation letter
Read the addresses on this page next to the full guide to cancelling Marco Polo.
The addresses we hold
One place for Marco Polo's mailing addresses: the San Francisco delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.
Where the letter goesMailing address
Marco Polo2443 Fillmore StreetSuite 380-5790San Francisco 94115San Francisco, ZIP 94115: where mail for Marco Polo is delivered.
How to address the envelope
Use the address letter for letter
One address block, copied whole: 2443 Fillmore Street, Suite 380-5790, San Francisco 94115. If any line differs from the card above, start the envelope again.
Add the return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Marco Polo has moved.
Certified mail, not a courier
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
File the receipt with your copy
Hold on to the letter copy, the receipt and the tracking page.
The letter to send
A plain, dated letter to Marco Polo asking for the cancellation, the end of every charge and written confirmation. Have the account email, the plan or product name and the invoice or order number from your latest receipt to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Marco Polo 2443 Fillmore Street Suite 380-5790 San Francisco 94115
To whom it may concern,
I am cancelling my account with Marco Polo, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Marco Polo for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.