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Cancel your Massage Envy subscription by mail

Directly with Massage Envy, the way to cancel is: Contact your home location (the franchise location where you established your membership contract). Notice rule: A membership is typically a 12-month term; renewal is typically automatic unless you inform the franchised location at the end of the initial contract term.

Let Postbye cancel Massage Envy for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Massage Envy.

  • 4.8 from 2,931 reviews
  • 3 Massage Envy cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Massage Envy by mail

  1. Find your account details

    Have your member number, the name on the membership and the renewal date shown on your latest invoice to hand. The details in the letter need to match what Massage Envy has on file.

  2. Write the cancellation request

    Ask Massage Envy to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Subscription termination – Massage Envy”.

  3. Mail the letter with a receipt

    Address the envelope to Massage Envy, Scottsdale, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.

  4. Keep proof the letter arrived

    It shows the date Massage Envy received your letter. Check your next statement: no Massage Envy charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Massage Envy cancellation letter goes

Massage Envy14350 North 87th StreetSuite 200Scottsdale, AZ 85260

Written requests to Massage Envy go to 14350 North 87th Street, Suite 200, Scottsdale, AZ 85260.

Put ZIP 85260 on the envelope: Scottsdale is in Arizona, and a domestic certified letter is all it takes.

The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for Massage Envy, with the envelope wording

Before you cancel Massage Envy, check these

Notice period: A membership is typically a 12-month term; renewal is typically automatic unless you inform the franchised location at the end of the initial contract term. Work out your cancellation deadline.

  • To cancel before the contract end date you must contact your home location
  • Benefits work at any Massage Envy franchise location, but your membership contract is always tied to your home location
  • Renewal is typically automatic unless you inform the franchised location at the end of the initial contract term

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Massage Envy for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Massage Envy

Cancelling a membership

Memberships renew on the anniversary of joining and may be cancelled at a counter, online or in writing depending on the organisation, so a written request names the member number and the end date.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Massage Envy lets you cancel directly (contact your home location (the franchise location where you established your membership contract)). A letter is the fallback that leaves a dated record when the direct route fails.

Massage Envy cancellation at a glance

How Massage Envy accepts cancellations
Contact your home location (the franchise location where you established your membership contract)
Mailing address on file
Massage Envy 14350 North 87th Street Suite 200 Scottsdale, AZ 85260
Country
United States
Letter language
English (template en)
Category
Memberships & clubs
Verified on

Massage Envy cancellation questions

Where do I send my Massage Envy cancellation letter?

Address the letter to Massage Envy, 14350 North 87th Street, Suite 200, Scottsdale, AZ 85260.

How long does a cancellation letter to Massage Envy take?

Massage Envy's address is in Arizona. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Massage Envy require notice before I cancel?

The rule we recorded for Massage Envy: A membership is typically a 12-month term; renewal is typically automatic unless you inform the franchised location at the end of the initial contract term. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Massage Envy?

Have your member number, the name on the membership and the renewal date shown on your latest invoice to hand. The details in the letter need to match what Massage Envy has on file.

Will Massage Envy confirm my cancellation?

The letter asks Massage Envy to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Massage Envy received the request. If a charge posts after that date, quote the receipt with your copy of the letter.