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Where to send your Mate Internet cancellation letter

Read the addresses on this page next to the full guide to cancelling Mate Internet.

The addresses we hold

Everything we hold on where Mate Internet takes its post: the 2164 Wetherill Park delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

Mate InternetVictoria Street 3402164 Wetherill ParkAustralia

The Australia address on file for Mate Internet. Postal code 2164.

How to address the envelope

  1. Write the address as printed

    One address block, copied whole: Victoria Street 340, 2164 Wetherill Park, Australia. If any line differs from the card above, start the envelope again.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Mate Internet has moved.

  3. Ask for certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter to send

A plain, dated letter to Mate Internet asking for the cancellation, the end of every charge and written confirmation. Have the account number, the phone number or service address being cancelled and the name on the account to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Mate Internet Victoria Street 340 2164 Wetherill Park Australia

To whom it may concern,

I am cancelling my account with Mate Internet, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Mate Internet for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Mate Internet