Where to send your miHoYo (HoYoverse) cancellation letter
Read the addresses on this page next to the full guide to cancelling miHoYo (HoYoverse).
The addresses we hold
Every address our database holds for miHoYo (HoYoverse), with the Shanghai one a cancellation letter goes to first and the envelope wording that matches it.
Where the letter goesMailing address
miHoYo (HoYoverse)上海市徐汇区钦州路100号一号楼1104-6室200233 ShanghaiChinaThe China address on file for miHoYo (HoYoverse). Postal code 200233.
How to address the envelope
Write the address as printed
Write out 上海市徐汇区钦州路100号一号楼1104-6室, 200233 Shanghai, China as shown above, including the 200233 postal code, exactly as printed.
Add your return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Send it certified
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep what the post office gives you
Hold on to the letter copy, the receipt and the tracking page.
The cancellation letter
What the letter to miHoYo (HoYoverse) says: one clear cancellation request, no reasons given, the account email or gamer tag, the platform you pay through and the subscription name quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
miHoYo (HoYoverse) 上海市徐汇区钦州路100号一号楼1104-6室 200233 Shanghai China
To whom it may concern,
I am cancelling my account with miHoYo (HoYoverse), account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel miHoYo (HoYoverse) for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.