Skip to content

Cancel your Monzo subscription by mail

To end a Monzo subscription you write to them: Monzo handles cancellations by post. Letters to Monzo go to London, United Kingdom.

Let Postbye cancel Monzo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Monzo.

  • 4.8 from 2,931 reviews
  • 3 Monzo cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Monzo by mail

  1. Collect the details you need

    Put the account email, the last four digits of the linked bank account or card and the membership tier in front of you before you write: the request to Monzo is only as good as the details it quotes.

  2. Write the cancellation request

    State plainly that you want the Monzo account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Cancellation Request – [your name]”).

  3. Send it by certified mail

    Take the letter to the post office and ask for certified delivery to EC2A 2DA London. Keep the tracking number it gives you.

  4. Keep proof the letter arrived

    Once the letter is delivered, the date on the receipt is the date Monzo was told. Compare it with your statements over the next billing cycle.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Monzo cancellation letter goes

Monzo5 Appold StreetEC2A 2DA LondonUnited Kingdom

Monzo lists 5 Appold Street, EC2A 2DA London, United Kingdom as its mailing address.

The postcode EC2A 2DA belongs to London, United Kingdom, so this is where the envelope is delivered.

Your details go in a block headed by Account holder, Billing address on file and Email on file, and the opening line is “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Monzo, with the envelope wording

Before you cancel Monzo, check these

  • Investment and credit-builder products can have their own steps for closing the underlying account.
  • Check your bank statement after the cancellation date for any further charge.
  • Settle any outstanding balance first. Closing a membership does not clear what you owe.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Monzo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Monzo

Cancelling a finance or credit subscription

Finance and credit apps bill a membership fee through a linked account, so the request has to end the membership and the authorisation to take payments.

If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.

Monzo cancellation at a glance

How Monzo accepts cancellations
By mailed letter
Mailing address on file
Monzo 5 Appold Street EC2A 2DA London United Kingdom
Country
United Kingdom
Letter language
English (template en-generic)
Category (from the company name)
Finance & credit
Added to the database
April 30, 2026
Data last checked

Monzo cancellation questions

Where do I send my Monzo cancellation letter?

Address the letter to Monzo, 5 Appold Street, EC2A 2DA London, United Kingdom.

What should I check before I cancel Monzo?

For a finance or credit subscription: ask for the direct debit or card authorisation to be ended, not only the membership.

What do I need to cancel Monzo?

Have the account email, the last four digits of the linked bank account or card and the membership tier to hand. The details in the letter need to match what Monzo has on file.

Will Monzo confirm my cancellation?

The letter asks Monzo to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Monzo received the request. If a charge posts after that date, quote the receipt with your copy of the letter.