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Where to send your Monzo cancellation letter

Read the addresses on this page next to the full guide to cancelling Monzo.

The addresses we hold

The address a cancellation letter to Monzo needs, and every other address we hold, starting in London: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

Monzo5 Appold StreetEC2A 2DA LondonUnited Kingdom

The United Kingdom address on file for Monzo. Postal code EC2A 2DA.

How to address the envelope

  1. Copy it exactly onto the envelope

    Copy 5 Appold Street, EC2A 2DA London, United Kingdom letter for letter. A wrong digit in EC2A 2DA is enough to send the letter on a detour.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it certified

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to London is traceable from the article number until it is signed for.

  4. File the receipt with your copy

    Hold on to the letter copy, the receipt and the tracking page.

Your letter to Monzo

What the letter to Monzo says: one clear cancellation request, no reasons given, the account email, the last four digits of the linked bank account or card and the membership tier quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Monzo 5 Appold Street EC2A 2DA London United Kingdom

To whom it may concern,

I am cancelling my account with Monzo, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Monzo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Monzo