Cancel your Movistar subscription by mail
For Movistar the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Movistar receives written requests in Madrid, Spain.
Let Postbye cancel Movistar for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Movistar.
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- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Movistar by mail
Start with your account details
Movistar will look your account up from what the letter says, so check the account number, the phone number or service address being cancelled and the name on the account first.
Put the request in writing
Because Movistar is dealt with in Spanish, the letter is written in Spanish (template es). Subject: “Asunto: Solicitud de cancelación – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.
Send the letter by certified mail
Address the envelope to Movistar, Madrid, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.
Keep the proof of delivery
Once the letter is delivered, the date on the receipt is the date Movistar was told. Compare it with your statements over the next billing cycle.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Movistar cancellation letter goes
Movistar lists Gran Vía 28, 28013 Madrid, Spain as its mailing address.
The postcode 28013 belongs to Madrid, Spain, so this is where the envelope is delivered.
The database also lists Prolongación Paseo de la Reforma, No. 1200, Col. Cruz Manca, Alcaldía Cuajimalpa, 05349 Ciudad de México, Mexico for Movistar. Use the first address above unless your agreement names this one.
The letter greets the reader with “A quien corresponda,”; your own details sit under the labels Titular de la cuenta, Dirección de facturación registrada and Correo electrónico registrado.
Prefer to write it yourself? Use our letter template
Every address we hold for Movistar, with the envelope wording
Before you cancel Movistar, check these
- Ask for a final bill in writing and return any rented equipment by tracked mail.
- Check for an early-termination fee or a remaining equipment balance before the cancellation date.
- If you are moving to another provider, keep the line active until the new service works, then cancel.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Movistar for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a phone or internet plan
Phone and internet providers tie cancellation to contracts, equipment balances and notice periods, so the request should name the exact line or service and ask for a final bill in writing.
A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.
Movistar cancellation at a glance
- How Movistar accepts cancellations
- By mailed letter
- Mailing address on file
- Movistar Gran Vía 28 28013 Madrid Spain
- Second address on file
- Movistar Prolongación Paseo de la Reforma No. 1200, Col. Cruz Manca, Alcaldía Cuajimalpa 05349 Ciudad de México Mexico
- Country
- Spain
- Letter language
- Spanish (template es)
- Category (from the company name)
- Phone & internet
- Added to the database
- May 6, 2026
- Data last checked
