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Cancel your Naturstrom subscription by mail

Naturstrom takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Naturstrom receives written requests in Düsseldorf, Germany.

Let Postbye cancel Naturstrom for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Naturstrom.

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  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Naturstrom by mail

  1. Note your account details

    Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Naturstrom has on file.

  2. Draft the request

    Naturstrom is based in Germany, so the letter goes out in German, built from our German template. Subject line: “Betreff: Kündigungsanfrage – [your name]”. It asks for the subscription to end, for further charges to stop and for written confirmation.

  3. Post it with proof of delivery

    Mail the letter by certified mail to the Düsseldorf address in the next section, and keep the tracking number.

  4. Keep proof the letter arrived

    The receipt dates your request. Look at your next statement for any Naturstrom charge after that date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Naturstrom cancellation letter goes

NaturstromParsevalstraße 1140468 DüsseldorfGermany

The mailing address we hold for Naturstrom is Parsevalstraße 11, 40468 Düsseldorf, Germany.

The envelope is going to Düsseldorf in Nordrhein-Westfalen, Germany, so the postcode 40468 must be on the front.

The letter is addressed “Sehr geehrte Damen und Herren,” and its details block uses the labels Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse.

Prefer to write it yourself? Use our letter template

Every address we hold for Naturstrom, with the envelope wording

Before you cancel Naturstrom, check these

  • Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Naturstrom for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Naturstrom

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

Naturstrom cancellation at a glance

How Naturstrom accepts cancellations
By mailed letter
Mailing address on file
Naturstrom Parsevalstraße 11 40468 Düsseldorf Germany
Country
Germany
Letter language
German (template de)
Added to the database
May 19, 2026
Data last checked

Naturstrom cancellation questions

Where do I send my Naturstrom cancellation letter?

Address the letter to Naturstrom, Parsevalstraße 11, 40468 Düsseldorf, Germany.

Which language is my Naturstrom letter written in?

German. Naturstrom's address is in Germany, so the letter is prepared from the German template under the subject line “Betreff: Kündigungsanfrage – [your name]”.

What do I need to cancel Naturstrom?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Naturstrom has on file.

Will Naturstrom confirm my cancellation?

The letter asks Naturstrom to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Naturstrom received the request. If a charge posts after that date, quote the receipt with your copy of the letter.