Cancel your Navigo subscription by mail
Cancelling Navigo means putting it in writing; the company takes requests by mailed letter, and a tracked one leaves a clear record. The cancellation address on file for Navigo is in Paris, France.
Let Postbye cancel Navigo for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Navigo.
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- 3 Navigo cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Navigo by mail
Find your account details
You will need the name and email on the account and, if you have one, an account or customer number. Use exactly the details Navigo holds, so the request can be matched to your account.
Write the cancellation request
Because Navigo is dealt with in French, the letter is written in French (template fr). Subject: “Objet : Demande d'annulation – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.
Mail it with tracking
Take the letter to the post office and ask for certified delivery to 75012 Paris. Keep the tracking number it gives you.
File the delivery record
File the receipt with the letter. A Navigo charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Navigo cancellation letter goes
For a letter to Navigo, use Quai de la Rapée 54, 75012 Paris, France.
The postcode 75012 belongs to Île-de-France, France, so this is where the envelope is delivered.
Inside, the salutation reads “À qui de droit,”, followed by your details under Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré.
Prefer to write it yourself? Use our letter template
Before you cancel Navigo, check these
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
- Use the same name and email as on the account. A mismatch can delay the request.
- Check your next statement: no charge should appear after the cancellation date.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Navigo for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
Navigo cancellation at a glance
- How Navigo accepts cancellations
- By mailed letter
- Mailing address on file
- Navigo Quai de la Rapée 54 75012 Paris France
- Country
- France
- Letter language
- French (template fr)
- Added to the database
- June 4, 2026
- Data last checked
