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Where to send your Netcologne cancellation letter

Read the addresses on this page next to the full guide to cancelling Netcologne.

The addresses we hold

One place for Netcologne's mailing addresses: the Köln delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

NetcologneAm Coloneum 950829 KölnGermany

The Germany address on file for Netcologne. Postal code 50829.

How to address the envelope

  1. Copy the address exactly

    Write out Am Coloneum 9, 50829 Köln, Germany as shown above, including the 50829 postal code, exactly as printed.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Netcologne has moved.

  3. Buy the certified service

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The cancellation letter

What the letter to Netcologne says: one clear cancellation request, no reasons given, the account number, the phone number or service address being cancelled and the name on the account quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Netcologne Am Coloneum 9 50829 Köln Germany

To whom it may concern,

I am cancelling my account with Netcologne, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Netcologne for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Netcologne