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Cancel your NOW TV subscription by mail

Directly with NOW TV, the way to cancel is: Online only: NOW account on the website (not the app or a Smart Stick) > Membership & Payment > Cancel membership. No phone support for TV members; help is by live chat. Notice rule: Cancel a monthly membership any time before the next access period starts; access continues to the end of the paid period. On a minimum-term plan, cancellation takes effect only at the end of the minimum term.

Let Postbye cancel NOW TV for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with NOW TV.

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  • 3 NOW TV cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel NOW TV by mail

  1. Collect the details you need

    Check the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement before anything else. A request that does not match the account on file at NOW TV is the easiest one to set aside.

  2. Write your request

    Ask NOW TV to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Cancellation Request – [your name]”.

  3. Mail it with tracking

    Send the letter to the Isleworth mailing address shown below by certified mail. Keep the tracking number safe.

  4. File the delivery record

    File the receipt with the letter. A NOW TV charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your NOW TV cancellation letter goes

NOW TVGrant WayTW7 5QD IsleworthUnited Kingdom

NOW TV can be reached by post at Grant Way, TW7 5QD Isleworth, United Kingdom.

The envelope is going to Isleworth, United Kingdom, so the postcode TW7 5QD must be on the front.

The database also lists Via Monte Penice 7, 20138 Milano, Italy for NOW TV. Use the first address above unless your agreement names this one.

Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Account holder, Billing address on file and Email on file.

Prefer to write it yourself? Use our letter template

Every address we hold for NOW TV, with the envelope wording

Before you cancel NOW TV, check these

Notice period: Cancel a monthly membership any time before the next access period starts; access continues to the end of the paid period. On a minimum-term plan, cancellation takes effect only at the end of the minimum term. Work out your cancellation deadline.

  • Each TV membership on an account must be cancelled separately; Boost add-ons renew monthly until cancelled
  • Minimum-term plans: remaining monthly payments are still taken and it continues at the regular price if not cancelled before term end
  • If billed through EE TV, BT TV, Apple, Amazon or another partner, cancel through them
  • Sports Day Membership (24-hour one-off) cannot be cancelled

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel NOW TV for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel NOW TV

Cancelling a streaming or entertainment subscription

Streaming plans renew silently each month, and many are billed by a partner such as an app store or a TV provider rather than the service itself, so the request has to reach whoever actually bills you.

If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.

NOW TV lets you cancel directly (online only: NOW account on the website (not the app or a Smart Stick) > Membership & Payment > Cancel membership. No phone support for TV members; help is by live chat). A letter is the fallback that leaves a dated record when the direct route fails.

NOW TV cancellation at a glance

How NOW TV accepts cancellations
Online only: NOW account on the website (not the app or a Smart Stick) > Membership & Payment > Cancel membership. No phone support for TV members; help is by live chat
Mailing address on file
NOW TV Grant Way TW7 5QD Isleworth United Kingdom
Second address on file
NOW TV Via Monte Penice 7 20138 Milano Italy
Country
United Kingdom
Letter language
English (template en-generic)
Category
Streaming & entertainment
Verified on

NOW TV cancellation questions

Where do I send my NOW TV cancellation letter?

Address the letter to NOW TV, Grant Way, TW7 5QD Isleworth, United Kingdom. The database also lists a second address, in Milano, Italy; the letter goes to the one above.

Does NOW TV require notice before I cancel?

The rule we recorded for NOW TV: Cancel a monthly membership any time before the next access period starts; access continues to the end of the paid period. On a minimum-term plan, cancellation takes effect only at the end of the minimum term. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel NOW TV?

Have the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement to hand. The details in the letter need to match what NOW TV has on file.

Will NOW TV confirm my cancellation?

The letter asks NOW TV to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date NOW TV received the request. If a charge posts after that date, quote the receipt with your copy of the letter.