Where to send your Ns cancellation letter
Read the addresses on this page next to the full guide to cancelling Ns.
The addresses we hold
One place for Ns's mailing addresses: the Utrecht delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.
Where the letter goesMailing address
NsPostbus 2368t.a.v. Afdeling abonnementen3500 GJ UtrechtNetherlandsThe Netherlands address on file for Ns. Postal code 3500 GJ.
How to address the envelope
Copy the address exactly
One address block, copied whole: Postbus 2368, t.a.v. Afdeling abonnementen, 3500 GJ Utrecht, Netherlands. If any line differs from the card above, start the envelope again.
Add your return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it certified
Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.
Keep what the post office gives you
Hold on to the letter copy, the receipt and the tracking page.
The cancellation letter
A plain, dated letter to Ns asking for the cancellation, the end of every charge and written confirmation. Have the name and email on the account and, if you have one, an account or customer number to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Ns Postbus 2368 t.a.v. Afdeling abonnementen 3500 GJ Utrecht Netherlands
To whom it may concern,
I am cancelling my account with Ns, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Ns for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.