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Cancel your Nurx subscription by mail

Directly with Nurx, the way to cancel is: Online (Update plan/cancel subscription), account message, email or phone. Notice rule: Cancel at least 48 hours before the next billing date; refill changes must be reported within 48 hours of the refill reminder.

Let Postbye cancel Nurx for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Nurx.

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  • 2 Nurx cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Nurx by mail

  1. Start with your account details

    Before writing, collect the account email, the plan name and any pending order or prescription reference. Nurx can only act on a request it can match to an account.

  2. Draft the request

    The letter asks Nurx to end the account, stop every future charge and confirm it in writing, under the subject line “Subject: Subscription termination – Nurx”. Postbye fills it in from our English template.

  3. Mail the letter with a receipt

    Mail the letter by certified mail to the San Francisco address in the next section, and keep the tracking number.

  4. Keep the proof of delivery

    Delivery confirmation is your evidence that Nurx was asked. Watch the next statement or two for any further Nurx charge.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Nurx cancellation letter goes

Nurx548 Market StreetSuite 94061San Francisco, CA 94104-5401

Nurx can be reached by post at 548 Market Street, Suite 94061, San Francisco, CA 94104-5401.

San Francisco is in California (ZIP 94104-5401), a domestic address for certified mail within the United States.

Your name, address and email appear in a short block labelled Name, Address and E-mail, under the greeting “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Nurx, with the envelope wording

Before you cancel Nurx, check these

Notice period: Cancel at least 48 hours before the next billing date; refill changes must be reported within 48 hours of the refill reminder. Work out your cancellation deadline.

  • Online cancel is not yet available for the menopause service line
  • Account closes at the end of the current billing period
  • Stopping auto-refills (Account > Subscriptions > Turn Off) is separate from cancelling the subscription
  • Medical records are retained even after account deactivation

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Nurx for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Nurx

Cancelling a health or wellness subscription

Health and wellness plans combine a monthly fee with supplies or consultations, so the request should say what to stop: the plan, pending shipments or both.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

Nurx lets you cancel directly (online (Update plan/cancel subscription), account message, email or phone). A letter is the fallback that leaves a dated record when the direct route fails.

Nurx cancellation at a glance

How Nurx accepts cancellations
Online (Update plan/cancel subscription), account message, email or phone
Mailing address on file
Nurx 548 Market Street Suite 94061 San Francisco, CA 94104-5401
Country
United States
Letter language
English (template en)
Phone
1-551-290-3134 (daily 8am-8pm ET)
Category
Health & wellness
Verified on

Nurx cancellation questions

Where do I send my Nurx cancellation letter?

Address the letter to Nurx, 548 Market Street, Suite 94061, San Francisco, CA 94104-5401.

How long does a cancellation letter to Nurx take?

Nurx's address is in California. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Nurx require notice before I cancel?

The rule we recorded for Nurx: Cancel at least 48 hours before the next billing date; refill changes must be reported within 48 hours of the refill reminder. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Nurx?

Have the account email, the plan name and any pending order or prescription reference to hand. The details in the letter need to match what Nurx has on file.

Will Nurx confirm my cancellation?

The letter asks Nurx to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Nurx received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Can I pause my Nurx membership instead?

Online cancel is not yet available for the menopause service line.