Where to send your Ocado cancellation letter
Read the addresses on this page next to the full guide to cancelling Ocado.
The addresses we hold
Every address our database holds for Ocado, with the Hatfield one a cancellation letter goes to first and the envelope wording that matches it.
Where the letter goesMailing address
OcadoMosquito WayAL10 9EU HatfieldUnited KingdomThe United Kingdom address on file for Ocado. Postal code AL10 9EU.
How to address the envelope
Copy it exactly onto the envelope
Address the envelope to Mosquito Way, AL10 9EU Hatfield, United Kingdom. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.
Add your return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Buy the certified service
Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.
File the receipt with your copy
Hold on to the letter copy, the receipt and the tracking page.
The letter, written out
What the letter to Ocado says: one clear cancellation request, no reasons given, the email on the account, the delivery address and the plan size or membership name quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Ocado Mosquito Way AL10 9EU Hatfield United Kingdom
To whom it may concern,
I am cancelling my account with Ocado, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Ocado for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.