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Cancel your Ocado subscription by mail

To end a Ocado subscription you write to them: Ocado handles cancellations by post. Our database has Ocado's mailing address in Hatfield, United Kingdom.

Let Postbye cancel Ocado for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Ocado.

  • 4.8 from 2,931 reviews
  • 3 Ocado cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Ocado by mail

  1. Note your account details

    Have the email on the account, the delivery address and the plan size or membership name to hand. The details in the letter need to match what Ocado has on file.

  2. Draft the request

    Postbye turns the request into a finished English letter headed “Subject: Cancellation Request – [your name]”: close the Ocado account, stop every charge and reply in writing.

  3. Send it by certified mail

    Take the letter to the post office and ask for certified delivery to AL10 9EU Hatfield. Keep the tracking number it gives you.

  4. Save the tracking record

    Delivery confirmation is your evidence that Ocado was asked. Watch the next statement or two for any further Ocado charge.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Ocado cancellation letter goes

OcadoMosquito WayAL10 9EU HatfieldUnited Kingdom

For a letter to Ocado, use Mosquito Way, AL10 9EU Hatfield, United Kingdom.

Postal code AL10 9EU places the address in Hatfield, United Kingdom.

Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Account holder, Billing address on file and Email on file.

Prefer to write it yourself? Use our letter template

Every address we hold for Ocado, with the envelope wording

Before you cancel Ocado, check these

  • Check your statement for the last box that will ship and for any charge after it.
  • Orders lock a few days before shipping. A request that arrives after the cut-off stops the box after that.
  • Skipping a week is not cancelling the plan. Ask for the subscription itself to be ended.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Ocado for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Ocado

Cancelling a meal-kit or food-delivery subscription

Meal-kit and delivery plans lock each order days before it ships, so the cancellation has to arrive before the cut-off for the next box to be stopped.

If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.

Ocado cancellation at a glance

How Ocado accepts cancellations
By mailed letter
Mailing address on file
Ocado Mosquito Way AL10 9EU Hatfield United Kingdom
Country
United Kingdom
Letter language
English (template en-generic)
Category (from the company name)
Meal kits & food delivery
Added to the database
May 7, 2026
Data last checked

Ocado cancellation questions

Where do I send my Ocado cancellation letter?

Address the letter to Ocado, Mosquito Way, AL10 9EU Hatfield, United Kingdom.

What should I check before I cancel Ocado?

For a meal-kit or food-delivery subscription: orders lock a few days before shipping. A request that arrives after the cut-off stops the box after that.

What do I need to cancel Ocado?

Have the email on the account, the delivery address and the plan size or membership name to hand. The details in the letter need to match what Ocado has on file.

Will Ocado confirm my cancellation?

The letter asks Ocado to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Ocado received the request. If a charge posts after that date, quote the receipt with your copy of the letter.