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Cancel your Oi subscription by mail

For Oi the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Letters to Oi go to Rio de Janeiro, Brazil.

Let Postbye cancel Oi for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Oi.

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  • 3 Oi cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Oi by mail

  1. Find your account details

    Before writing, collect the account number, the phone number or service address being cancelled and the name on the account. Oi can only act on a request it can match to an account.

  2. Prepare the letter

    Because Oi is dealt with in Brazilian Portuguese, the letter is written in Brazilian Portuguese (template pt-br). Subject: “Assunto: Solicitação de cancelamento – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.

  3. Post it with proof of delivery

    Mail the letter by certified mail to the Rio de Janeiro address in the next section, and keep the tracking number.

  4. Keep the proof of delivery

    File the receipt with the letter. A Oi charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Oi cancellation letter goes

OiRua do Lavradio 7120230070 Rio de JaneiroBrazil

Written requests to Oi go to Rua do Lavradio 71, 20230070 Rio de Janeiro, Brazil.

The envelope is going to Rio de Janeiro, Brazil, so the postcode 20230070 must be on the front.

The letter is addressed “A quem possa interessar,” and its details block uses the labels Titular da conta, Endereço de cobrança cadastrado and E-mail cadastrado.

Prefer to write it yourself? Use our letter template

Every address we hold for Oi, with the envelope wording

Before you cancel Oi, check these

  • Check for an early-termination fee or a remaining equipment balance before the cancellation date.
  • If you are moving to another provider, keep the line active until the new service works, then cancel.
  • Name the exact line or service address. Accounts with several lines can leave one of them running.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Oi for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Oi

Cancelling a phone or internet plan

Phone and internet providers tie cancellation to contracts, equipment balances and notice periods, so the request should name the exact line or service and ask for a final bill in writing.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Oi cancellation at a glance

How Oi accepts cancellations
By mailed letter
Mailing address on file
Oi Rua do Lavradio 71 20230070 Rio de Janeiro Brazil
Country
Brazil
Letter language
Brazilian Portuguese (template pt-br)
Category (from the company name)
Phone & internet
Added to the database
July 29, 2026
Data last checked

Oi cancellation questions

Where do I send my Oi cancellation letter?

Address the letter to Oi, Rua do Lavradio 71, 20230070 Rio de Janeiro, Brazil.

What should I check before I cancel Oi?

For a phone or internet plan: name the exact line or service address. Accounts with several lines can leave one of them running.

Which language is my Oi letter written in?

Brazilian Portuguese. Oi's address is in Brazil, so the letter is prepared from the Brazilian Portuguese template under the subject line “Assunto: Solicitação de cancelamento – [your name]”.

What do I need to cancel Oi?

Have the account number, the phone number or service address being cancelled and the name on the account to hand. The details in the letter need to match what Oi has on file.

Will Oi confirm my cancellation?

The letter asks Oi to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Oi received the request. If a charge posts after that date, quote the receipt with your copy of the letter.