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Where to send your Oi Internet cancellation letter

Read the addresses on this page next to the full guide to cancelling Oi Internet.

The addresses we hold

The addresses below are what our database holds for Oi Internet, first the one a cancellation letter belongs to in Rio de Janeiro, then the others, so you can tell them apart.

Where the letter goesMailing address

Oi InternetRua do Lavradio 71Andar 220230070 Rio de JaneiroBrazil

The Brazil address on file for Oi Internet. Postal code 20230070.

How to address the envelope

  1. Write the address as printed

    Copy Rua do Lavradio 71, Andar 2, 20230070 Rio de Janeiro, Brazil letter for letter. A wrong digit in 20230070 is enough to send the letter on a detour.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it by certified mail

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Rio de Janeiro is traceable from the article number until it is signed for.

  4. Keep the proof together

    Hold on to the letter copy, the receipt and the tracking page.

The letter, written out

What the letter to Oi Internet says: one clear cancellation request, no reasons given, the account number, the phone number or service address being cancelled and the name on the account quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Oi Internet Rua do Lavradio 71 Andar 2 20230070 Rio de Janeiro Brazil

To whom it may concern,

I am cancelling my account with Oi Internet, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Oi Internet for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Oi Internet