Skip to content

Where to send your OneDrive cancellation letter

Read the addresses on this page next to the full guide to cancelling OneDrive.

The addresses we hold

If you are writing to OneDrive, this is the page with the address on it: Redmond, 98052, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

OneDrive1 Microsoft WayRedmond, WA 98052

Washington, ZIP 98052: where mail for OneDrive is delivered.

Second address on file

OneDriveMicrosoft CampusRG6 1WG ReadingUnited Kingdom

The database lists this as a second address for OneDrive. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Use the address letter for letter

    The front of the envelope carries 1 Microsoft Way, Redmond, WA 98052 and nothing else in the address block. Check the 98052 digit by digit before it goes in the post.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if OneDrive has moved.

  3. Send it certified

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. File the receipt with your copy

    Hold on to the letter copy, the receipt and the tracking page.

Your letter to OneDrive

What the letter to OneDrive says: one clear cancellation request, no reasons given, the account email, the domain or server name and the invoice number of the plan being cancelled quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

OneDrive 1 Microsoft Way Redmond, WA 98052

To whom it may concern,

I am cancelling my account with OneDrive, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel OneDrive for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel OneDrive