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Cancel your OnePass subscription by mail

OnePass accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. The cancellation address on file for OnePass is in San Francisco, United States.

Let Postbye cancel OnePass for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with OnePass.

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  • Certified mail with tracking
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  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel OnePass by mail

  1. Find your account details

    Put the name and email on the account and, if you have one, an account or customer number in front of you before you write: the request to OnePass is only as good as the details it quotes.

  2. Set out the request

    Your Postbye letter to OnePass asks for three things: the account closed, no further charges and a written confirmation, all under “Subject: Subscription termination – OnePass”. It comes from our English template.

  3. Send it by certified mail

    Use certified mail for the 94122 San Francisco address in the next section, so the post office records the delivery. Write down the tracking number.

  4. Save the tracking record

    Once the letter is delivered, the date on the receipt is the date OnePass was told. Compare it with your statements over the next billing cycle.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your OnePass cancellation letter goes

OnePass1383 Ninth AvenueSan Francisco, CA 94122

OnePass can be reached by post at 1383 Ninth Avenue, San Francisco, CA 94122.

San Francisco is in California (ZIP 94122), a domestic address for certified mail within the United States.

The database also lists Southbank Boulevard 1, 4, 3006 Southbank, Australia for OnePass. Use the first address above unless your agreement names this one.

Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for OnePass, with the envelope wording

Before you cancel OnePass, check these

  • Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel OnePass for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel OnePass

How cancelling by mail works

A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

OnePass cancellation at a glance

How OnePass accepts cancellations
By mailed letter
Mailing address on file
OnePass 1383 Ninth Avenue San Francisco, CA 94122
Second address on file
OnePass Southbank Boulevard 1 4 3006 Southbank Australia
Country
United States
Letter language
English (template en)
Added to the database
April 30, 2026
Data last checked

OnePass cancellation questions

Where do I send my OnePass cancellation letter?

Address the letter to OnePass, 1383 Ninth Avenue, San Francisco, CA 94122. The database also lists a second address, in Southbank, Australia; the letter goes to the one above.

How long does a cancellation letter to OnePass take?

OnePass's address is in California. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

What do I need to cancel OnePass?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what OnePass has on file.

Will OnePass confirm my cancellation?

The letter asks OnePass to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date OnePass received the request. If a charge posts after that date, quote the receipt with your copy of the letter.