Where to send your OnePass cancellation letter
Read the addresses on this page next to the full guide to cancelling OnePass.
The addresses we hold
The address a cancellation letter to OnePass needs, and every other address we hold, starting in San Francisco: copy the lines exactly and the envelope sorts itself.
Where the letter goesMailing address
OnePass1383 Ninth AvenueSan Francisco, CA 94122The head-office address for OnePass, in California. ZIP code 94122.
Second address on file
OnePassSouthbank Boulevard 143006 SouthbankAustraliaThe database lists this as a second address for OnePass. Use the primary address above unless your agreement names this one.
How to address the envelope
Copy the address exactly
Address the envelope to 1383 Ninth Avenue, San Francisco, CA 94122. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.
Add the return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Buy the certified service
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
Keep what the post office gives you
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The letter, written out
The request itself is short: OnePass is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
OnePass 1383 Ninth Avenue San Francisco, CA 94122
To whom it may concern,
I am cancelling my account with OnePass, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel OnePass for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.