Where to send your Ooma cancellation letter
Read the addresses on this page next to the full guide to cancelling Ooma.
The addresses we hold
The address a cancellation letter to Ooma needs, and every other address we hold, starting in Sunnyvale: copy the lines exactly and the envelope sorts itself.
Where the letter goesMailing address
Ooma525 Almanor Avenue#200Sunnyvale, CA 94085The head-office address for Ooma, in California. ZIP code 94085.
How to address the envelope
Use the address letter for letter
Copy 525 Almanor Avenue, #200, Sunnyvale, CA 94085 letter for letter. A wrong digit in 94085 is enough to send the letter on a detour.
Put your own address on it
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Ask for certified mail
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep the proof together
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The cancellation letter
A plain, dated letter to Ooma asking for the cancellation, the end of every charge and written confirmation. Have the account number, the phone number or service address being cancelled and the name on the account to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Ooma 525 Almanor Avenue #200 Sunnyvale, CA 94085
To whom it may concern,
I am cancelling my account with Ooma, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Ooma for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.