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Where to send your Orange cancellation letter

Read the addresses on this page next to the full guide to cancelling Orange.

The addresses we hold

If you are writing to Orange, this is the page with the address on it: Madrid, 28223, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

OrangePaseo Club Deportivo 1Edificio 4, Planta 128223 MadridSpain

The Spain address on file for Orange. Postal code 28223.

Second address on file

OrangeAvenue du Bourget 31140 BrusselsBelgium

The database lists this as a second address for Orange. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Use the address letter for letter

    One address block, copied whole: Paseo Club Deportivo 1, Edificio 4, Planta 1, 28223 Madrid, Spain. If any line differs from the card above, start the envelope again.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Orange has moved.

  3. Ask for certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the records

    Hold on to the letter copy, the receipt and the tracking page.

The letter to send

A plain, dated letter to Orange asking for the cancellation, the end of every charge and written confirmation. Have the account number, the phone number or service address being cancelled and the name on the account to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Orange Paseo Club Deportivo 1 Edificio 4, Planta 1 28223 Madrid Spain

To whom it may concern,

I am cancelling my account with Orange, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Orange for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Orange