Where to send your PayPal cancellation letter
Read the addresses on this page next to the full guide to cancelling PayPal.
The addresses we hold
Where a cancellation letter to PayPal should be sent: the verified San Jose address below, plus the other addresses on file, and how to write them on the envelope.
Where the letter goesMailing address
PayPal2211 North First StreetSan Jose, CA 95131PayPal takes its post at this California address (ZIP 95131).
How to address the envelope
Copy the address exactly
One address block, copied whole: 2211 North First Street, San Jose, CA 95131. If any line differs from the card above, start the envelope again.
Add the return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Send it by certified mail
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
File the receipt with your copy
Hold on to the letter copy, the receipt and the tracking page; the notice period (Personal accounts: cancel a recurring automatic payment 3 Business Days or more before the next scheduled payment) runs from the date on the record.
The cancellation letter
What the letter to PayPal says: one clear cancellation request, no reasons given, the account email, the last four digits of the linked bank account or card and the membership tier quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
PayPal 2211 North First Street San Jose, CA 95131
To whom it may concern,
I am cancelling my account with PayPal, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
I am giving notice under my agreement: Personal accounts: cancel a recurring automatic payment 3 Business Days or more before the next scheduled payment.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel PayPal for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.