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Cancel your PayPal subscription by mail

Directly with PayPal, the way to cancel is: Cancel a recurring automatic payment from account settings, through the PayPal Help Center, or by phone; the PayPal account itself can be closed at any time. Notice rule: Personal accounts: cancel a recurring automatic payment 3 Business Days or more before the next scheduled payment.

Let Postbye cancel PayPal for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with PayPal.

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  • 2 PayPal cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel PayPal by mail

  1. Note your account details

    Start with the account email, the last four digits of the linked bank account or card and the membership tier, so the request to PayPal names the right account the first time.

  2. Write your request

    The letter asks PayPal to end the account, stop every future charge and confirm it in writing, under the subject line “Subject: Subscription termination – PayPal”. Postbye fills it in from our English template.

  3. Send it by certified mail

    Take the letter to the post office and ask for certified delivery to 95131 San Jose. Keep the tracking number it gives you.

  4. File the delivery record

    Delivery confirmation is your evidence that PayPal was asked. Watch the next statement or two for any further PayPal charge.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your PayPal cancellation letter goes

PayPal2211 North First StreetSan Jose, CA 95131

PayPal can be reached by post at 2211 North First Street, San Jose, CA 95131.

San Jose, California 95131 is a United States address, so ordinary certified mail reaches it.

Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for PayPal, with the envelope wording

Before you cancel PayPal, check these

Notice period: Personal accounts: cancel a recurring automatic payment 3 Business Days or more before the next scheduled payment. Work out your cancellation deadline.

  • Cancelling an automatic payment does not cancel what you owe the seller for purchases already authorized
  • Closing the account cancels scheduled transactions; you remain liable for obligations on the account
  • Balance funds must be withdrawn or transferred before closing a personal account
  • PayPal may refuse closure with a pending transaction, open dispute, negative balance, or hold/limitation

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel PayPal for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel PayPal

Cancelling a finance or credit subscription

Finance and credit apps bill a membership fee through a linked account, so the request has to end the membership and the authorisation to take payments.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

PayPal lets you cancel directly (cancel a recurring automatic payment from account settings, through the PayPal Help Center, or by phone; the PayPal account itself can be closed at any time). A letter is the fallback that leaves a dated record when the direct route fails.

PayPal cancellation at a glance

How PayPal accepts cancellations
Cancel a recurring automatic payment from account settings, through the PayPal Help Center, or by phone; the PayPal account itself can be closed at any time
Mailing address on file
PayPal 2211 North First Street San Jose, CA 95131
Country
United States
Letter language
English (template en)
Phone
(888) 221-1161
Category
Finance & credit
Verified on

PayPal cancellation questions

Where do I send my PayPal cancellation letter?

Address the letter to PayPal, 2211 North First Street, San Jose, CA 95131.

How long does a cancellation letter to PayPal take?

PayPal's address is in California. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does PayPal require notice before I cancel?

The rule we recorded for PayPal: Personal accounts: cancel a recurring automatic payment 3 Business Days or more before the next scheduled payment. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel PayPal?

Have the account email, the last four digits of the linked bank account or card and the membership tier to hand. The details in the letter need to match what PayPal has on file.

Will PayPal confirm my cancellation?

The letter asks PayPal to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date PayPal received the request. If a charge posts after that date, quote the receipt with your copy of the letter.