Cancel your PayPal subscription by mail
Directly with PayPal, the way to cancel is: Cancel a recurring automatic payment from account settings, through the PayPal Help Center, or by phone; the PayPal account itself can be closed at any time. Notice rule: Personal accounts: cancel a recurring automatic payment 3 Business Days or more before the next scheduled payment.
Let Postbye cancel PayPal for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with PayPal.
- 4.8 from 2,931 reviews
- 2 PayPal cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel PayPal by mail
Note your account details
Start with the account email, the last four digits of the linked bank account or card and the membership tier, so the request to PayPal names the right account the first time.
Write your request
The letter asks PayPal to end the account, stop every future charge and confirm it in writing, under the subject line “Subject: Subscription termination – PayPal”. Postbye fills it in from our English template.
Send it by certified mail
Take the letter to the post office and ask for certified delivery to 95131 San Jose. Keep the tracking number it gives you.
File the delivery record
Delivery confirmation is your evidence that PayPal was asked. Watch the next statement or two for any further PayPal charge.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your PayPal cancellation letter goes
PayPal can be reached by post at 2211 North First Street, San Jose, CA 95131.
San Jose, California 95131 is a United States address, so ordinary certified mail reaches it.
Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Name, Address and E-mail.
Prefer to write it yourself? Use our letter template
Before you cancel PayPal, check these
Notice period: Personal accounts: cancel a recurring automatic payment 3 Business Days or more before the next scheduled payment. Work out your cancellation deadline.
- Cancelling an automatic payment does not cancel what you owe the seller for purchases already authorized
- Closing the account cancels scheduled transactions; you remain liable for obligations on the account
- Balance funds must be withdrawn or transferred before closing a personal account
- PayPal may refuse closure with a pending transaction, open dispute, negative balance, or hold/limitation
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel PayPal for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a finance or credit subscription
Finance and credit apps bill a membership fee through a linked account, so the request has to end the membership and the authorisation to take payments.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
PayPal lets you cancel directly (cancel a recurring automatic payment from account settings, through the PayPal Help Center, or by phone; the PayPal account itself can be closed at any time). A letter is the fallback that leaves a dated record when the direct route fails.
PayPal cancellation at a glance
- How PayPal accepts cancellations
- Cancel a recurring automatic payment from account settings, through the PayPal Help Center, or by phone; the PayPal account itself can be closed at any time
- Mailing address on file
- PayPal 2211 North First Street San Jose, CA 95131
- Country
- United States
- Letter language
- English (template en)
- Phone
- (888) 221-1161
- Category
- Finance & credit
- Checked against
- Verified on