Where to send your Pepephone cancellation letter
Read the addresses on this page next to the full guide to cancelling Pepephone.
The addresses we hold
If you are writing to Pepephone, this is the page with the address on it: Alcobendas, 28108, plus what to write on the envelope and how to prove it arrived.
Where the letter goesMailing address
PepephoneAvenida de la Vega 1528108 AlcobendasSpainThe Spain address on file for Pepephone. Postal code 28108.
How to address the envelope
Write the address as printed
Copy Avenida de la Vega 15, 28108 Alcobendas, Spain letter for letter. A wrong digit in 28108 is enough to send the letter on a detour.
Put your own address on it
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Send it by certified mail
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Alcobendas is traceable from the article number until it is signed for.
Keep the proof together
Hold on to the letter copy, the receipt and the tracking page.
The letter, written out
What the letter to Pepephone says: one clear cancellation request, no reasons given, the account number, the phone number or service address being cancelled and the name on the account quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Pepephone Avenida de la Vega 15 28108 Alcobendas Spain
To whom it may concern,
I am cancelling my account with Pepephone, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Pepephone for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.