Cancel your Pepper subscription by mail
To end a Pepper subscription you write to them: Pepper handles cancellations by post. Post for Pepper is handled in Rotterdam, Netherlands, which is where your letter is headed.
Let Postbye cancel Pepper for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Pepper.
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- 3 Pepper cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Pepper by mail
Gather your account details
You will need the name and email on the account and, if you have one, an account or customer number. Use exactly the details Pepper holds, so the request can be matched to your account.
Set out the request
Because Pepper is dealt with in Dutch, the letter is written in Dutch (template nl). Subject: “Onderwerp: annuleringsverzoek – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.
Send it by certified mail
Address the envelope to Pepper, Rotterdam, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.
Save the tracking record
Keep the tracking record with your copy of the letter. If Pepper bills you after the date it received the request, you have the dates to point to.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Pepper cancellation letter goes
Pepper can be reached by post at Brandingdijk 82, 3059 RB Rotterdam, Netherlands.
The postcode 3059 RB belongs to Zuid-Holland, Netherlands, so this is where the envelope is delivered.
Your name, address and email appear in a short block labelled Accounthouder, Factuuradres in dossier and E-mailadres in dossier, under the greeting “Geachte heer/mevrouw,”.
Prefer to write it yourself? Use our letter template
Before you cancel Pepper, check these
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
- Use the same name and email as on the account. A mismatch can delay the request.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Pepper for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Pepper cancellation at a glance
- How Pepper accepts cancellations
- By mailed letter
- Mailing address on file
- Pepper Brandingdijk 82 3059 RB Rotterdam Netherlands
- Country
- Netherlands
- Letter language
- Dutch (template nl)
- Added to the database
- June 3, 2026
- Data last checked
