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Where to send your Pepper cancellation letter

Read the addresses on this page next to the full guide to cancelling Pepper.

The addresses we hold

Every address our database holds for Pepper, with the Rotterdam one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

PepperBrandingdijk 823059 RB RotterdamNetherlands

The Netherlands address on file for Pepper. Postal code 3059 RB.

How to address the envelope

  1. Copy it exactly onto the envelope

    Address the envelope to Brandingdijk 82, 3059 RB Rotterdam, Netherlands. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Ask for certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the records

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

Your letter to Pepper

The request itself is short: Pepper is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Pepper Brandingdijk 82 3059 RB Rotterdam Netherlands

To whom it may concern,

I am cancelling my account with Pepper, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Pepper for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Pepper