Where to send your PlayStation Plus cancellation letter
Read the addresses on this page next to the full guide to cancelling PlayStation Plus.
The addresses we hold
The address a cancellation letter to PlayStation Plus needs, and every other address we hold, starting in San Mateo: copy the lines exactly and the envelope sorts itself.
Where the letter goesMailing address
PlayStation Plus2207 Bridgepointe PkwySan Mateo, CA 94404The head-office address for PlayStation Plus, in California. ZIP code 94404.
How to address the envelope
Use the address letter for letter
The front of the envelope carries 2207 Bridgepointe Pkwy, San Mateo, CA 94404 and nothing else in the address block. Check the 94404 digit by digit before it goes in the post.
Add your return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Send it by certified mail
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep the proof together
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
Your letter to PlayStation Plus
The request itself is short: PlayStation Plus is asked to end the account, stop the charges and confirm in writing, with the account email or gamer tag, the platform you pay through and the subscription name where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
PlayStation Plus 2207 Bridgepointe Pkwy San Mateo, CA 94404
To whom it may concern,
I am cancelling my account with PlayStation Plus, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel PlayStation Plus for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.