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Where to send your Prime Gaming cancellation letter

Read the addresses on this page next to the full guide to cancelling Prime Gaming.

The addresses we hold

Everything we hold on where Prime Gaming takes its post: the 28046 Madrid delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

Prime GamingPaseo de la Castellana 259A28046 MadridSpain

The Spain address on file for Prime Gaming. Postal code 28046.

Second address on file

Prime GamingBurlington Road4 Dublin 4Ireland

The database lists this as a second address for Prime Gaming. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Use the address letter for letter

    The envelope reads Paseo de la Castellana 259, A, 28046 Madrid, Spain. Match the spacing and the box or street line exactly as printed.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it by certified mail

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the records

    Hold on to the letter copy, the receipt and the tracking page.

The letter, written out

What the letter to Prime Gaming says: one clear cancellation request, no reasons given, the account email or gamer tag, the platform you pay through and the subscription name quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Prime Gaming Paseo de la Castellana 259 A 28046 Madrid Spain

To whom it may concern,

I am cancelling my account with Prime Gaming, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Prime Gaming for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Prime Gaming