Cancel your Primus subscription by mail
Primus accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. Letters to Primus go to Toronto, Canada.
Let Postbye cancel Primus for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Primus.
- 4.8 from 2,931 reviews
- 3 Primus cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Primus by mail
Note your account details
Have the account number, the phone number or service address being cancelled and the name on the account to hand. The details in the letter need to match what Primus has on file.
Set out the request
Postbye turns the request into a finished English letter headed “Subject: Cancellation Request – [your name]”: close the Primus account, stop every charge and reply in writing.
Post the letter
Mail the letter by certified mail to the Toronto address in the next section, and keep the tracking number.
Keep the proof of delivery
File the receipt with the letter. A Primus charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Primus cancellation letter goes
Primus can be reached by post at Bloor Street West 3300, 801, M8X 2X2 Toronto, Canada.
Postal code M8X 2X2 places the address in Ontario, Canada.
Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Account holder, Billing address on file and Email on file.
Prefer to write it yourself? Use our letter template
Before you cancel Primus, check these
- Ask for a final bill in writing and return any rented equipment by tracked mail.
- Check for an early-termination fee or a remaining equipment balance before the cancellation date.
- If you are moving to another provider, keep the line active until the new service works, then cancel.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Primus for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a phone or internet plan
Phone and internet providers tie cancellation to contracts, equipment balances and notice periods, so the request should name the exact line or service and ask for a final bill in writing.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Primus cancellation at a glance
- How Primus accepts cancellations
- By mailed letter
- Mailing address on file
- Primus Bloor Street West 3300 801 M8X 2X2 Toronto Canada
- Country
- Canada
- Letter language
- English (template en-generic)
- Category (from the company name)
- Phone & internet
- Added to the database
- May 19, 2026
- Data last checked
