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Where to send your Primus cancellation letter

Read the addresses on this page next to the full guide to cancelling Primus.

The addresses we hold

Everything we hold on where Primus takes its post: the M8X 2X2 Toronto delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

PrimusBloor Street West 3300801M8X 2X2 TorontoCanada

The Canada address on file for Primus. Postal code M8X 2X2.

How to address the envelope

  1. Copy the address exactly

    Address the envelope to Bloor Street West 3300, 801, M8X 2X2 Toronto, Canada. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Ask for certified mail

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Toronto is traceable from the article number until it is signed for.

  4. Keep the records

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The cancellation letter

Copy the letter below onto one page, fill in the account number, the phone number or service address being cancelled and the name on the account, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Primus Bloor Street West 3300 801 M8X 2X2 Toronto Canada

To whom it may concern,

I am cancelling my account with Primus, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Primus for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Primus