Skip to content

Where to send your PS4 cancellation letter

Read the addresses on this page next to the full guide to cancelling PS4.

The addresses we hold

If you are writing to PS4, this is the page with the address on it: Hilversum, 1213 NS, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

PS4Olympia 11213 NS HilversumNetherlands

The Netherlands address on file for PS4. Postal code 1213 NS.

How to address the envelope

  1. Copy the address exactly

    Address the envelope to Olympia 1, 1213 NS Hilversum, Netherlands. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it certified

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep what the post office gives you

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

Your letter to PS4

Copy the letter below onto one page, fill in the account email or gamer tag, the platform you pay through and the subscription name, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

PS4 Olympia 1 1213 NS Hilversum Netherlands

To whom it may concern,

I am cancelling my account with PS4, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel PS4 for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel PS4