Where to send your Ps5 cancellation letter
Read the addresses on this page next to the full guide to cancelling Ps5.
The addresses we hold
Every address our database holds for Ps5, with the London one a cancellation letter goes to first and the envelope wording that matches it.
Where the letter goesMailing address
Ps5Great Marlborough Street 10W1F 7LP LondonUnited KingdomThe United Kingdom address on file for Ps5. Postal code W1F 7LP.
Second address on file
Ps5ul. Marszałkowska 104/12200-017 WarszawaPolandThe database lists this as a second address for Ps5. Use the primary address above unless your agreement names this one.
How to address the envelope
Write the address as printed
The front of the envelope carries Great Marlborough Street 10, W1F 7LP London, United Kingdom and nothing else in the address block. Check the W1F 7LP digit by digit before it goes in the post.
Put your own address on it
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Send it by certified mail
Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.
File the receipt with your copy
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The letter to send
The letter below asks Ps5 to end the account, stop further charges and confirm in writing. Put the account email or gamer tag, the platform you pay through and the subscription name in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Ps5 Great Marlborough Street 10 W1F 7LP London United Kingdom
To whom it may concern,
I am cancelling my account with Ps5, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Ps5 for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.