Skip to content

Cancel your Questrade subscription by mail

To end a Questrade subscription you write to them: Questrade handles cancellations by post. Our database has Questrade's mailing address in Toronto, Canada.

Let Postbye cancel Questrade for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Questrade.

  • 4.8 from 2,931 reviews
  • 3 Questrade cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Questrade by mail

  1. Get your account details together

    Questrade will look your account up from what the letter says, so check the account email, the last four digits of the linked bank account or card and the membership tier first.

  2. Prepare the letter

    State plainly that you want the Questrade account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Cancellation Request – [your name]”).

  3. Mail it with tracking

    Send the letter to the Toronto mailing address shown below by certified mail. Keep the tracking number safe.

  4. Keep the proof of delivery

    The receipt dates your request. Look at your next statement for any Questrade charge after that date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Questrade cancellation letter goes

QuestradeYonge Street 57001800M2M 4K2 TorontoCanada

For a letter to Questrade, use Yonge Street 5700, 1800, M2M 4K2 Toronto, Canada.

Copy the postal code M2M 4K2 exactly: it is what routes the letter to Ontario, Canada.

Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Account holder, Billing address on file and Email on file.

Prefer to write it yourself? Use our letter template

Every address we hold for Questrade, with the envelope wording

Before you cancel Questrade, check these

  • Ask for the direct debit or card authorisation to be ended, not only the membership.
  • Investment and credit-builder products can have their own steps for closing the underlying account.
  • Check your bank statement after the cancellation date for any further charge.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Questrade for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Questrade

Cancelling a finance or credit subscription

Finance and credit apps bill a membership fee through a linked account, so the request has to end the membership and the authorisation to take payments.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

Questrade cancellation at a glance

How Questrade accepts cancellations
By mailed letter
Mailing address on file
Questrade Yonge Street 5700 1800 M2M 4K2 Toronto Canada
Country
Canada
Letter language
English (template en-generic)
Category (from the company name)
Finance & credit
Added to the database
May 19, 2026
Data last checked

Questrade cancellation questions

Where do I send my Questrade cancellation letter?

Address the letter to Questrade, Yonge Street 5700, 1800, M2M 4K2 Toronto, Canada.

What should I check before I cancel Questrade?

For a finance or credit subscription: investment and credit-builder products can have their own steps for closing the underlying account.

What do I need to cancel Questrade?

Have the account email, the last four digits of the linked bank account or card and the membership tier to hand. The details in the letter need to match what Questrade has on file.

Will Questrade confirm my cancellation?

The letter asks Questrade to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Questrade received the request. If a charge posts after that date, quote the receipt with your copy of the letter.