Skip to content

Where to send your Questrade cancellation letter

Read the addresses on this page next to the full guide to cancelling Questrade.

The addresses we hold

The address a cancellation letter to Questrade needs, and every other address we hold, starting in Toronto: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

QuestradeYonge Street 57001800M2M 4K2 TorontoCanada

The Canada address on file for Questrade. Postal code M2M 4K2.

How to address the envelope

  1. Write the address as printed

    Write out Yonge Street 5700, 1800, M2M 4K2 Toronto, Canada as shown above, including the M2M 4K2 postal code, exactly as printed.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Questrade has moved.

  3. Buy the certified service

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. File the receipt with your copy

    Hold on to the letter copy, the receipt and the tracking page.

The letter, written out

The request itself is short: Questrade is asked to end the account, stop the charges and confirm in writing, with the account email, the last four digits of the linked bank account or card and the membership tier where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Questrade Yonge Street 5700 1800 M2M 4K2 Toronto Canada

To whom it may concern,

I am cancelling my account with Questrade, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Questrade for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Questrade