Cancel your Rappi subscription by mail
Cancelling Rappi means putting it in writing; the company takes requests by mailed letter, and a tracked one leaves a clear record. The cancellation address on file for Rappi is in Ciudad de México, Mexico.
Let Postbye cancel Rappi for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Rappi.
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- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Rappi by mail
Gather your account details
Put the email on the account, the delivery address and the plan size or membership name in front of you before you write: the request to Rappi is only as good as the details it quotes.
Write the cancellation request
Postbye drafts the request in Latin American Spanish, the language of Mexico, with “Asunto: Solicitud de cancelación – [your name]” as the subject line. It asks Rappi to close the subscription, stop billing and confirm in writing.
Mail the letter with a receipt
Send it certified to Ciudad de México, Mexico, copying the address from the next section letter for letter, and keep the receipt slip.
Keep proof the letter arrived
Delivery confirmation is your evidence that Rappi was asked. Watch the next statement or two for any further Rappi charge.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Rappi cancellation letter goes
Rappi lists Calz. General Mariano Escobedo 555, Av. Mariano Escobedo; Piso 11 y 12; Col. Bosque de Chapultepec I Sección, 11580 Ciudad de México, Mexico as its mailing address.
The envelope is going to Ciudad de México in CDMX (Miguel Hidalgo), Mexico, so the postcode 11580 must be on the front.
The database also lists Av. Apoquindo 5950, oficina 501-A, 7550000 Las Condes, Chile for Rappi. Use the first address above unless your agreement names this one.
The letter greets the reader with “A quien corresponda:”; your own details sit under the labels Titular de la cuenta, Dirección de facturación registrada and Correo electrónico registrado.
Prefer to write it yourself? Use our letter template
Before you cancel Rappi, check these
- Skipping a week is not cancelling the plan. Ask for the subscription itself to be ended.
- Delivery memberships and the meal plan can be billed separately. Name both.
- Check your statement for the last box that will ship and for any charge after it.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Rappi for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a meal-kit or food-delivery subscription
Meal-kit and delivery plans lock each order days before it ships, so the cancellation has to arrive before the cut-off for the next box to be stopped.
A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.
Rappi cancellation at a glance
- How Rappi accepts cancellations
- By mailed letter
- Mailing address on file
- Rappi Calz. General Mariano Escobedo 555 Av. Mariano Escobedo; Piso 11 y 12; Col. Bosque de Chapultepec I Sección 11580 Ciudad de México Mexico
- Second address on file
- Rappi Av. Apoquindo 5950 oficina 501-A 7550000 Las Condes Chile
- Country
- Mexico
- Letter language
- Latin American Spanish (template es-419)
- Category (from the company name)
- Meal kits & food delivery
- Added to the database
- July 1, 2026
- Data last checked