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Where to send your Rappi cancellation letter

Read the addresses on this page next to the full guide to cancelling Rappi.

The addresses we hold

This page shows every mailing address we hold for Rappi, starting with the one a cancellation letter should go to in Ciudad de México, 11580, and how to address the envelope so it arrives without a query.

Where the letter goesMailing address

RappiCalz. General Mariano Escobedo 555Av. Mariano Escobedo; Piso 11 y 12; Col. Bosque de Chapultepec I Sección11580 Ciudad de MéxicoMexico

The Mexico address on file for Rappi. Postal code 11580.

Second address on file

RappiAv. Apoquindo 5950oficina 501-A7550000 Las CondesChile

The database lists this as a second address for Rappi. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy it exactly onto the envelope

    Copy Calz. General Mariano Escobedo 555, Av. Mariano Escobedo; Piso 11 y 12; Col. Bosque de Chapultepec I Sección, 11580 Ciudad de México, Mexico letter for letter. A wrong digit in 11580 is enough to send the letter on a detour.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Ask for certified mail

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. File the receipt with your copy

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

Your letter to Rappi

The letter below asks Rappi to end the account, stop further charges and confirm in writing. Put the email on the account, the delivery address and the plan size or membership name in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Rappi Calz. General Mariano Escobedo 555 Av. Mariano Escobedo; Piso 11 y 12; Col. Bosque de Chapultepec I Sección 11580 Ciudad de México Mexico

To whom it may concern,

I am cancelling my account with Rappi, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Keep reading

The full guide to cancelling this company, our letter template and the postal guides.

Let Postbye cancel Rappi for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Rappi