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Where to send your Roots cancellation letter

Read the addresses on this page next to the full guide to cancelling Roots.

The addresses we hold

If you are writing to Roots, this is the page with the address on it: Amsterdam, 1100 EC, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

RootsPostbus 236201100 EC AmsterdamNetherlands

The Netherlands address on file for Roots. Postal code 1100 EC.

How to address the envelope

  1. Copy it exactly onto the envelope

    Address the envelope to Postbus 23620, 1100 EC Amsterdam, Netherlands. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Certified mail, not a courier

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. File the receipt with your copy

    Hold on to the letter copy, the receipt and the tracking page.

The cancellation letter

A plain, dated letter to Roots asking for the cancellation, the end of every charge and written confirmation. Have the name and email on the account and, if you have one, an account or customer number to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Roots Postbus 23620 1100 EC Amsterdam Netherlands

To whom it may concern,

I am cancelling my account with Roots, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Roots for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Roots