Where to send your Runna cancellation letter
Read the addresses on this page next to the full guide to cancelling Runna.
The addresses we hold
This page shows every mailing address we hold for Runna, starting with the one a cancellation letter should go to in London, WC2H 9JQ, and how to address the envelope so it arrives without a query.
Where the letter goesMailing address
Runna71-75 Shelton StreetWC2H 9JQ LondonUnited KingdomThe United Kingdom address on file for Runna. Postal code WC2H 9JQ.
Second address on file
RunnaAlbert Embankment 92SE1 7TY LondonUnited KingdomThe database lists this as a second address for Runna. Use the primary address above unless your agreement names this one.
How to address the envelope
Copy it exactly onto the envelope
Copy 71-75 Shelton Street, WC2H 9JQ London, United Kingdom letter for letter. A wrong digit in WC2H 9JQ is enough to send the letter on a detour.
Add the return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Runna has moved.
Buy the certified service
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
Keep what the post office gives you
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
Your letter to Runna
What the letter to Runna says: one clear cancellation request, no reasons given, your membership number, the home club you joined at and the name on the membership agreement quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Runna 71-75 Shelton Street WC2H 9JQ London United Kingdom
To whom it may concern,
I am cancelling my account with Runna, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Runna for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.