Cancel your Runna subscription by mail
Runna accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. Post for Runna is handled in London, United Kingdom, which is where your letter is headed.
Let Postbye cancel Runna for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Runna.
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- 2 Runna cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Runna by mail
Gather your account details
Start with your membership number, the home club you joined at and the name on the membership agreement, so the request to Runna names the right account the first time.
Write the cancellation request
Your Postbye letter to Runna asks for three things: the account closed, no further charges and a written confirmation, all under “Subject: Cancellation Request – [your name]”. It comes from our English template.
Send the letter by certified mail
Use certified mail for the WC2H 9JQ London address in the next section, so the post office records the delivery. Write down the tracking number.
File the delivery record
Once the letter is delivered, the date on the receipt is the date Runna was told. Compare it with your statements over the next billing cycle.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Runna cancellation letter goes
Written requests to Runna go to 71-75 Shelton Street, WC2H 9JQ London, United Kingdom.
London is the delivery town, United Kingdom; the postal code to quote is WC2H 9JQ.
The database also lists Albert Embankment 92, SE1 7TY London, United Kingdom for Runna. Use the first address above unless your agreement names this one.
The letter is addressed “To Whom It May Concern,” and its details block uses the labels Account holder, Billing address on file and Email on file.
Prefer to write it yourself? Use our letter template
Before you cancel Runna, check these
- Annual fees and monthly dues are sometimes billed separately. Ask for both to be ended.
- A home club can have its own rules. Name the club in the letter so the request is not bounced between locations.
- Freezing or pausing a membership is not cancelling it. Say clearly that you want the membership ended.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Runna for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a gym or fitness membership
Gyms often require written notice, set a notice window before the next billing date and can tie the cancellation to the home club, so a dated letter is the record that counts.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Runna cancellation at a glance
- How Runna accepts cancellations
- By mailed letter
- Mailing address on file
- Runna 71-75 Shelton Street WC2H 9JQ London United Kingdom
- Second address on file
- Runna Albert Embankment 92 SE1 7TY London United Kingdom
- Country
- United Kingdom
- Letter language
- English (template en-generic)
- Category (from the company name)
- Gyms & fitness
- Added to the database
- April 30, 2026
- Data last checked
