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Where to send your Saturn cancellation letter

Read the addresses on this page next to the full guide to cancelling Saturn.

The addresses we hold

Every address our database holds for Saturn, with the Ingolstadt one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

SaturnMedia-Saturn-Straße 185053 IngolstadtGermany

The Germany address on file for Saturn. Postal code 85053.

How to address the envelope

  1. Write the address as printed

    Copy Media-Saturn-Straße 1, 85053 Ingolstadt, Germany letter for letter. A wrong digit in 85053 is enough to send the letter on a detour.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Certified mail, not a courier

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the records

    Hold on to the letter copy, the receipt and the tracking page.

The cancellation letter

The request itself is short: Saturn is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Saturn Media-Saturn-Straße 1 85053 Ingolstadt Germany

To whom it may concern,

I am cancelling my account with Saturn, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Saturn for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Saturn