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Cancel your Scentbird subscription by mail

Directly with Scentbird, the way to cancel is: App (Account > Manage Subscription > Cancel Subscription) or contact support. Notice rule: Cancel at least one full day before your next billing date.

Let Postbye cancel Scentbird for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Scentbird.

  • 4.8 from 2,931 reviews
  • 2 Scentbird cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Scentbird by mail

  1. Note your account details

    You will need the email on the account, the plan name and the billing date shown on your latest statement. Use exactly the details Scentbird holds, so the request can be matched to your account.

  2. Draft the request

    Postbye turns the request into a finished English letter headed “Subject: Subscription termination – Scentbird”: close the Scentbird account, stop every charge and reply in writing.

  3. Mail the letter with a receipt

    Send the letter to the Somerset mailing address shown below by certified mail. Keep the tracking number safe.

  4. Send the email copy

    Email support@scentbird.com with the same request and keep the sent message. The email is fast; the letter is the dated proof.

  5. Keep the proof of delivery

    Once the letter is delivered, the date on the receipt is the date Scentbird was told. Compare it with your statements over the next billing cycle.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Scentbird cancellation letter goes

Scentbird401 Cottontail LNSomerset, NJ 08873

Scentbird can be reached by post at 401 Cottontail LN, Somerset, NJ 08873.

With ZIP 08873, the address sits in New Jersey and the letter never leaves the United States postal system.

Your details go in a block headed by Name, Address and E-mail, and the opening line is “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Scentbird, with the envelope wording

Before you cancel Scentbird, check these

Notice period: Cancel at least one full day before your next billing date. Work out your cancellation deadline.

  • Cancelling on or after the billing date only stops later renewals; that cycle is already charged
  • Web users without the app must contact support to cancel
  • Gift subscriptions do not auto-renew

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Scentbird for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Scentbird

Cancelling a subscription box

Subscription boxes bill on a fixed day and ship later, so a request has to arrive before the next billing date and say that the plan, not just the next box, should end.

With two routes open, use both: the email is fast and the letter is the dated paper proof.

Scentbird lets you cancel directly (app (Account > Manage Subscription > Cancel Subscription) or contact support). A letter is the fallback that leaves a dated record when the direct route fails.

Scentbird cancellation at a glance

How Scentbird accepts cancellations
App (Account > Manage Subscription > Cancel Subscription) or contact support
Mailing address on file
Scentbird 401 Cottontail LN Somerset, NJ 08873
Country
United States
Letter language
English (template en)
Cancellation email
support@scentbird.com
Category
Subscription boxes
Verified on

Scentbird cancellation questions

Where do I send my Scentbird cancellation letter?

Address the letter to Scentbird, 401 Cottontail LN, Somerset, NJ 08873.

How long does a cancellation letter to Scentbird take?

Scentbird's address is in New Jersey. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Can I cancel Scentbird by email?

Yes. Scentbird takes cancellation requests by email at support@scentbird.com. Keep the sent message and mail the letter as well, because only the letter comes with a delivery receipt.

Does Scentbird require notice before I cancel?

The rule we recorded for Scentbird: Cancel at least one full day before your next billing date. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Scentbird?

Have the email on the account, the plan name and the billing date shown on your latest statement to hand. The details in the letter need to match what Scentbird has on file.

Will Scentbird confirm my cancellation?

The letter asks Scentbird to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Scentbird received the request. If a charge posts after that date, quote the receipt with your copy of the letter.