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Where to send your Shape Up cancellation letter

Read the addresses on this page next to the full guide to cancelling Shape Up.

The addresses we hold

Everything we hold on where Shape Up takes its post: the 1411 Kolbotn delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

Shape UpPostboks 5431411 KolbotnNorway

The Norway address on file for Shape Up. Postal code 1411.

How to address the envelope

  1. Copy it exactly onto the envelope

    The front of the envelope carries Postboks 543, 1411 Kolbotn, Norway and nothing else in the address block. Check the 1411 digit by digit before it goes in the post.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Shape Up has moved.

  3. Buy the certified service

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the proof together

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The cancellation letter

What the letter to Shape Up says: one clear cancellation request, no reasons given, your membership number, the home club you joined at and the name on the membership agreement quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Shape Up Postboks 543 1411 Kolbotn Norway

To whom it may concern,

I am cancelling my account with Shape Up, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Shape Up for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Shape Up